Legal
Legal Information
This page explains how LocalFlow Systems handles privacy, service terms, third-party tools, AI-supported workflows, and POS-style workflow services.
Last updated: April 20, 2026
Tools & Responsibilities
Third-Party Tools and Your Responsibilities
We may use or help configure a range of tools. Here is what that means for you.
Third-Party Tools
LocalFlow Systems may use or help configure third-party tools such as Framer, Google Workspace, Google Sheets, Google Drive, Make.com, Zapier, Tally, Fillout, Airtable, Calendly, TidyCal, Canva, Printify, Shopify, Etsy, Stripe, Square, chatbot tools, AI tools, and other approved platforms. Each tool is subject to its own pricing, terms, and privacy policy. LocalFlow Systems is not responsible for outages, pricing changes, or policy changes made by third-party platforms.
Client Responsibilities
Clients are responsible for providing accurate business information, reviewing and approving content, keeping their own accounts secure, paying third-party software fees when required, managing access permissions, reviewing AI-generated content before use, following applicable laws, handling their own customer data responsibly, and letting LocalFlow Systems know when business processes change.
SMS Consent
SMS Consent Policy
How we handle text message communication with clients.
SMS Consent
By submitting your phone number through our website, forms, booking pages, or client intake systems, you agree that LocalFlow Systems or the business you contacted may send text messages related to your inquiry, appointment, quote, service request, follow-up, reminders, or customer support. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.
Phone Number Privacy
SMS consent is not shared or sold. Phone numbers are used only for communication, follow-up, reminders, support, or services requested. You may opt out at any time by replying STOP to any message, or by contacting us at hello@localflowsystems.ca.
Privacy Policy
How We Handle Your Information
LocalFlow Systems collects only the information needed to respond to inquiries, build systems, maintain workflows, and communicate with clients.
What We Collect
Name, business name, email, phone number, website URL, business type, project details, workflow information, lead form details, support requests, and notes needed to provide services.
How We Use It
To respond to inquiries, set up websites, forms, automations, dashboards, and workflows, provide support, send project updates, and improve service delivery.
Data Access
LocalFlow Systems only accesses client data as needed to set up, maintain, troubleshoot, or improve the agreed services. Clients own their business data. Access is provided through secure invitations, role-based permissions, or limited-access accounts where possible.
Our Commitment
LocalFlow Systems does not sell client data. Do not send passwords, banking details, credit card numbers, health information, or other sensitive personal information through website forms, email, or text message.
Terms & Policies
What You Agree to When Working With Us
Clear, plain-language policies so you know exactly what to expect.
Terms of Service
Services are provided based on the agreed project scope, package, setup fee, monthly support plan, and any approved add-ons. Services may include website setup, AI receptionist setup, chatbot or lead assistant setup, workflow automation, lead capture systems, booking setup, review request systems, dashboards, POS-style workflow dashboards, POD merch and swag setup, AI office assistant templates, staff training, SOPs, and monthly support. Final pricing depends on pages, automations, dashboards, users, integrations, tools, and support needs.
Payments and Refunds
Setup fees cover planning, configuration, setup, implementation, and testing work. Monthly support fees cover ongoing maintenance, updates, monitoring, small changes, reporting, and support. Setup fees may be non-refundable once work has started. Third-party software fees, domain fees, email fees, subscription fees, payment processing fees, and app fees are separate unless specifically included in writing.
AI Disclaimer
AI tools may help draft replies, summarize information, answer common questions, support workflows, create content, and assist with admin tasks. AI-generated content may be inaccurate, incomplete, or unsuitable. Clients and staff should review AI-generated content before using it for important business decisions, legal, financial, medical, or tax matters. AI systems should support people, not fully replace human judgment.
POS and Payment Disclaimer
POS-style workflow systems from LocalFlow Systems are designed to help track orders, jobs, services, inventory, customer notes, tasks, and reports. These systems are not a replacement for certified payment processing, tax systems, accounting systems, or receipt printers unless separately scoped and connected through appropriate providers. Payment processing and financial integrations may require third-party tools such as Square, Stripe, Shopify, or Lightspeed.
General Disclaimer
LocalFlow Systems uses third-party tools and platforms to help build automations, websites, forms, dashboards, and business workflows. Results may vary depending on business activity, customer response, software limitations, and client-provided information. LocalFlow Systems does not guarantee specific revenue, leads, bookings, rankings, or sales results. For questions, contact hello@localflowsystems.ca.
Legal Information
Important information about privacy, terms, SMS consent, AI tools, third-party platforms, POS-style workflows, and print-on-demand services.
Privacy Policy
Information We Collect
We collect information you provide directly, such as name, email, phone number, business name, and website information when you request a free business review or contact us.
How We Use Your Information
We use your information to respond to your inquiries, provide our services, send updates about our business, and improve our offerings. We do not sell or share your personal information with third parties without your consent.
Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure. Use of this site is at your own risk.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us at hello@localflowsystems.ca to request changes to your data.